This Privacy Policy describes how AstroMaid Ltd Co (“AstroMaid”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website or submit a request for our cleaning services.
Information We Collect
We collect and process the following information from you:
Contact Information: This includes your name, email address, phone number, and address.
Service Request Information: This includes the type of cleaning service requested, date and time preferences, and specific instructions for your cleaning job.
Payment Information: We do not directly collect any payment information through our website. If you choose to pay online, you will be directed to a secure third-party payment processor.
Website Usage Information: We may collect information about your visit to our website, such as your browser type, operating system, IP address, and pages you visit. This information is collected using cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
Respond to your service requests and provide you with cleaning services.
Communicate with you about your cleaning appointments, promotions, and special offers.
Improve our website and services.
Comply with legal and regulatory requirements.
Disclosure of Your Information:
We may disclose your personal information to:
Third-party service providers who help us with our business operations, such as web hosting, payment processing, and marketing. These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes we disclose.
Law enforcement or other government agencies if required by law or to protect the rights of ourselves or others.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You have the following choices regarding your personal information:
You can access, update, or delete your personal information by contacting us at help [at] myastromaid.com.
You can unsubscribe from our marketing communications by clicking on the unsubscribe link in any email you receive from us.
You can manage your cookie preferences through your browser settings.
Data Security:
We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website. You are encouraged to review this Privacy Policy regularly to stay informed of updates.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at help [at] myastromaid.com.
